A real person answers your phone.Your customers never get a robot.

The front office for home-services companies: HVAC, plumbing, and electrical. A real person answers every call — the AI just makes sure they never miss a detail.

Live in under a day·Human reception, AI-backed
Illustrative call — how it works

Press play to hear how a human receptionist, backed by live AI assist, handles a real call.

The wedge

Most “AI receptionists” put a bot on your line. We don’t.

The AI helps, it doesn’t take over. A trained person answers, talks like a person, and closes like a person — with AI pulling up the right answer before they even finish asking.

The cost of a missed call

Every ring that goes unanswered is a customer calling someone else

62%
of calls go unanswered while crews are on-site
$1,200
average value of a single missed home-services call
42%
of HVAC calls come in after business hours
$45–120K
estimated revenue lost per year to missed calls

Industry benchmarks (Invoca, AgentZap home-services studies) — not Arya customer data.

What Arya does

One team, one console, every channel

Answers every call

24/7, in English or Spanish, built to put a real person on the line in under 10 seconds.

Books the appointment

Live calendar access means the call ends with a confirmed booking, not a callback promise.

Keeps the customers you already have

AI-driven churn signals trigger a real outreach call before a customer quietly walks away.

Coordinates the field

Techs get the brief before they arrive; customers get a text the moment they're on the way.

How it works

A person on the line, AI in their ear

Two colleagues talking in an office — the kind of real conversation Arya's receptionists have with every caller
01

A call comes in

Routed to a trained receptionist in seconds — no phone tree, no hold music.

02

A human answers, AI assists live

Call Nav surfaces your hours, pricing, and instructions on the receptionist's screen in real time — they never have to say “let me check.”

03

You get the outcome

A booked job, a logged lead, or a resolved question — plus a summary and next steps, automatically.


A receptionist wearing a headset, smiling while talking with a caller
AI-assisted

Why a person beats a bot

A real person on every call. Real-time intelligence behind every one.

86% of customers say they prefer talking to a real person over an automated system for anything that matters. Arya's receptionists are trained, human, and always on — the AI's job is to make sure they never miss a detail, not to replace them.

86%of customers prefer a real person for anything that matters

Industry customer-experience research — not an Arya-run survey.

The difference

Arya vs. a bot on your line

A bot

  • Recites a script, breaks on anything unexpected
  • Callers hang up rather than talk to a machine
  • No judgment call on a VIP, an emergency, or an angry customer
  • “I'm sorry, I didn't understand that”

A real person, AI-backed

  • Handles the unexpected the way a person would
  • Callers stay on the line and trust what they're told
  • Reads the room — escalates, empathizes, closes
  • The AI hands them the answer before they need to ask

The brain behind the human

Every call feeds a system that knows who to call back, and why

The same intelligence that powers Call Nav during a live call also scores churn risk, flags upsell fit, and queues proactive outreach — so the person who calls your customer back already knows the context.

0–100
Churn risk scored
per customer, updated continuously
<10s
Answer target
designed response window, human voice
Voice, chat, SMS
Channels unified
one console, one context
Retention queueSample data
J. Alvarez — HVAC maintenancechurn risk
78
M. Chen — dental recallchurn risk
52
R. Patel — plumbing contractchurn risk
24
Interactions, last 30 days

Who it's for

Designed for businesses like yours

Cheaper than hiring

A loaded in-house dispatcher runs $2,800+/month before overtime and turnover. Comparable always-on reception costs a fraction of that — and never calls in sick.

Let's run your numbers.

Book a 15-minute call and we'll show you what missed calls are costing you this month.

Tell us about your business

A few details is enough — we'll follow up by email.

No spam, no obligation — just your numbers.